Privacy Policy

PRIVACY POLICY 1. Scope and who we are Software Wala develops and presents Windows software and Android applications for schools, shops and other businesses. This policy explains how information is handled when you browse softwaylive.com, submit an enquiry or download software from this website. Product downloads and account creation are free; optional functions such as SMS packages and backup subscriptions may be paid. Product account information, SMS recipient details, payment records and cloud-backup contents are covered by the relevant product/service notice and are not treated as ordinary catalogue-browsing data by this policy. Each product may have its own privacy policy, including a policy on its subdomain or app-store listing. Read that policy before creating a product account or providing student, customer, staff or business records. A product's data practices must not be assumed to be identical to those of this catalogue website. 2. Information collected on this website Contact enquiries: the name, email address, subject and message that you submit, together with a hashed representation of your IP address used for abuse prevention. Support conversations may also include information that you choose to provide about your product, device or issue. Downloads: the product, release and time of the download, together with hashed IP-address and browser/user-agent values. These records support download counts and operational monitoring. Hashing reduces direct exposure of identifiers but does not automatically make the records anonymous. Technical and security information: hosting, server and session systems may record IP addresses, request times, requested pages, browser information and errors to operate and protect the service. Administrator accounts: authorised administrators' account details, login activity and management actions are recorded to protect and manage the website. Browsing the public catalogue does not require a customer account on this website. 3. How information is used We use information to respond to enquiries, provide requested support, deliver downloads, maintain the website, diagnose errors, prevent abuse and meet applicable legal obligations. Information sent in a support message should be limited to what is needed to resolve the request. Please redact student, customer and payment details from screenshots unless they are necessary for the specific support issue. 4. Cookies and sessions The website uses session and security mechanisms to support forms, prevent forged requests and keep administrators signed in. These may place necessary cookies in your browser. Blocking these cookies may prevent forms or administrator sign-in from working. Links to app stores or other services are governed by those services' own cookie and privacy notices. 5. Access and disclosure Information may be accessed by authorised personnel and service providers involved in hosting, technical operation and handling the enquiry. We may disclose information where required by applicable law or where reasonably necessary to investigate abuse, protect security or defend legal rights. Sending an enquiry does not authorise unrelated parties to use its contents for their own purposes. 6. Retention and security Enquiries, operational records and security logs are retained for the purposes described above and any applicable legal, accounting or dispute requirements. Retention needs can differ between record types. You may contact us to ask about the records associated with your request and request deletion where appropriate. Security measures reduce risk, but no internet transmission or storage system can be guaranteed completely secure. 7. Requests about your information Contact us to request access, correction or deletion of information you supplied, raise a privacy concern, or withdraw permission where processing is based on consent. We may request proportionate identity verification before disclosing or changing records. Some information may need to be retained for legal requirements, security or an unresolved dispute; we will explain applicable limits when responding. This policy does not restrict rights available under applicable law. For a product account, use the Account Deletion link shown for that product or contact its support team. A website contact request does not by itself delete records held by a school, shop or another organisation using our software. 8. Children and organisational data This catalogue is intended for people evaluating or managing software. Children should not submit personal information through the general enquiry form. Schools and other organisations must use the relevant product privacy information and an appropriate lawful process when handling information about students or other individuals. Please contact us if a child has submitted information to this website that should be removed. 9. Changes We may update this policy when website features or data practices change. The page's updated date identifies the latest revision. Material changes affecting an existing service may also be communicated through that service as appropriate. CONTACT Business / brand: Software Wala Contact person: Sunil Kumar Email: rankonfire@gmail.com Phone: +91-8955536661 Address: 112, Shiv Colony, VPO Dokwa, Tehsil Rajgarh, Churu, Rajasthan (India), PIN 331023 Website: https://softwaylive.com Contact form: https://softwaylive.com/contact Please include the product name and relevant enquiry reference. Do not send passwords, payment PINs or unnecessary sensitive information.

Privacy Policy

A little software.A lot more possibility.

A little software.
A lot more possibility.