Skip to content Software WalaTerms & Conditions
Updated 18 October 2026
TERMS & CONDITIONS
1. About this website
softwaylive.com is the software catalogue and support website of Software Wala. It presents software for schools, shops and businesses, provides available Windows releases and links to Android applications and product websites. By using the website, you agree to these terms to the extent permitted by applicable law. If you do not agree, please stop using it.
2. Product-specific terms
Software downloads and product-account creation are free. Basic app/software use remains available without buying optional services. Charges apply only to selected paid functionality, such as School Wala SMS packages and Dukandar backup subscriptions. The relevant paid functions are unavailable without the required package or subscription.
Each product can have its own licence, subscription terms, privacy notice and refund policy. Review those terms before purchasing, subscribing, installing or creating an account. These website terms do not replace the agreement for a particular product. Where a product-specific agreement applies to a purchase or service, it governs that purchase or service subject to mandatory legal rights.
3. Appropriate use
Use the website lawfully. Do not attempt unauthorised access, disrupt the service, upload malicious material, misuse contact forms or misrepresent your identity. Do not use website content or software to infringe another person's rights. Administrators may restrict access necessary to address abuse or security threats.
4. Downloads and compatibility
Only releases marked as available can be downloaded. Read the operating-system requirements, version information, release notes and relevant licence before installing. Keep appropriate backups and test suitability for your workflow before relying on software for important records. A download does not transfer ownership of the software or grant rights beyond the applicable licence.
Updates, platform support and features are described on the relevant product or release page. A reference to a future feature is not a guarantee that it is currently available.
5. Prices, purchases and services
Optional paid services are subject to the price, included units or capacity, validity, renewal terms and activation arrangements disclosed for that offer. A free download or account does not include SMS credits or a paid backup plan. Do not assume auto-renewal: the purchase screen or agreement must explain whether and how renewal occurs. Check SMS-package validity and backup capacity, retention and expiry conditions before buying; these may vary by plan. Clarify any unclear commercial term with us before paying. Purchases through an app store or another provider are also subject to that provider's applicable transaction terms.
Refund requests are addressed under the Return & Refund Policy and any applicable product-specific terms. Nothing in these terms excludes remedies that cannot lawfully be excluded.
6. Intellectual property
Software, branding and original content are protected by applicable intellectual-property rights. Product names or marks belonging to third parties remain their respective owners' property. You may use information to evaluate the products, but redistribution, resale or modification of software requires permission under its licence or applicable law.
7. Your information and responsibilities
Provide accurate contact information when requesting support. Ensure you are authorised to share organisational or personal information in an enquiry. You remain responsible for your own device security, account credentials and lawful use of information within a product. The Privacy Policy explains handling of information on this website.
8. Availability, accuracy and responsibility
We aim to provide useful product information, but pages may contain errors or become outdated, and access may be interrupted for maintenance or technical reasons. Verify important requirements with the product documentation or support team. No exclusion in these terms removes responsibilities, warranties or consumer rights that apply mandatorily under law.
9. Links and disputes
Product subdomains belong to the same website family but may host separate applications with their own terms. Third-party sites and app stores operate independently. These terms are governed by applicable Indian law, without removing any mandatory rights or access to a competent consumer forum or other authority. Contact us first with the details of a concern so that we can try to resolve it.
10. Updates to these terms
We may revise website terms as the website changes. Changes to an existing paid arrangement remain subject to that arrangement and applicable law; a website update does not automatically remove previously agreed rights.
CONTACT
Business / brand: Software Wala
Contact person: Sunil Kumar
Email: rankonfire@gmail.com
Phone: +91-8955536661
Address: 112, Shiv Colony, VPO Dokwa, Tehsil Rajgarh, Churu, Rajasthan (India), PIN 331023
Website: https://softwaylive.com
Contact form: https://softwaylive.com/contact
Please include the product name and relevant enquiry reference. Do not send passwords, payment PINs or unnecessary sensitive information.